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Carrboro Resident Survey Results
PURPOSE: The purpose of this agenda item is to provide the results of the Carrboro Resident Survey.
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DEPARTMENT: Communication and Engagement
CONTACT INFORMATION: Catherine Lazorko, Communication and Engagement Director, clazorko@carrbornc.gov, (919) 918-7314
INFORMATION: The Carrboro Resident Survey serves as a consumer report card for the Town of Carrboro. Residents rate their quality of life, their satisfaction with services, and perceptions of local government. Town of Carrboro leaders have conducted the biennial survey since 2016 to inform strategic planning and budgeting decisions.
Results from the recent survey conducted in November and December 2021 show that Carrboro ranks as a "high performing city" with nearly all (98%) of the residents surveyed rating the Town of Carrboro as "excellent" or "good" as a place to live, as a place to raise children (98%), and as a place they feel welcome (96%). This performance description is cited by the survey consultant when analyzing how Carrboro data compares with other communities across the country.
Highlights from Overall Survey Results
o Notable high areas of satisfaction are overall appearance of the town (82%), access to parks and green space (80%), and availability of festivals and community events (78%). Notable high areas of satisfaction with town services were public works (91%), fire services (87%), parks and recreation facilities (87%) recreation and cultural programs (83%), and police services (81%).
o Most important categories of Town services were parks and recreation facilities, public works, and police services. These categories are based on the sum of respondents' top three choices of the most important services.
o The top three investment priorities for the Town were identified as affordable housing, economic development, and police services.
o Residents were asked to prioritize the allocation of fu...
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